Web Design

Website Builders Like Wix and Squarespace vs. Hiring a Professional

DIY website builders are cheap and fast to start. Here is an honest look at what you actually get, and do not get, compared to hiring a professional.

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Wix and Squarespace make it possible to build a website yourself in a weekend. That is a real, honest advantage. Still, a site you can build yourself is not always the right site for your business.

It depends on your time, your budget, and how much work you need the website to do. Here is what you actually get with each path.

If you are stuck on this choice, you are not alone. The ads for website builders make it look like a few clicks and you are done.

Web designers quote prices that can feel like a lot when you are just starting out. Both sides have a point.

This guide walks through your small business website options: the real trade-offs of a website builder vs professional help, what to check before you pick one, and the questions to ask either way.

To keep it concrete, we will use one example the whole way through. Say a wedding photographer in Bluffton, Indiana is ready for a real website. Her work is all about photos.

Couples find her through word of mouth, Instagram, and Google. She is good with a camera and comfortable on a computer, but her weekends are booked with weddings from spring to fall. Which path makes sense for her?

Keep her in mind as you read, and swap in your own business.

A small business owner weighing options and comparing choices at a desk with a laptop.

What a website builder gets you right

Website builders like Wix and Squarespace let you start for a low monthly fee, and you can have something live the same day you sign up.

For a very early-stage business, a side project, or someone who genuinely enjoys tinkering with design, that speed and low upfront cost is a real win. You are not waiting on anyone else's schedule.

You can also try before you commit. Squarespace's pricing page offers a free trial ("Free for 14 days"). Wix has a free plan, and its paid plans come with a 14-day money-back guarantee.

So you can spend an evening or two inside the editor and find out whether you like working in it before you pay much of anything.

Builders also handle the boring parts for you. Hosting and the basic tools for a contact form or an online store come with the plan.

Squarespace, for example, says it automatically sets up free SSL certificates for all of its websites (that is what puts the padlock next to your address in the browser). You do not need to know what a server is.

For a lot of people, that peace of mind is worth the monthly fee.

Who a builder is a good fit for

A DIY website on a builder makes the most sense when most of these are true:

  • You are just starting out and money is tight right now.
  • You need a simple site: who you are, what you do, how to reach you.
  • You enjoy design work and have free evenings to spend on it.
  • You are fine paying a monthly fee for as long as the site is live.
  • You are testing an idea and may change direction in a year.

Our Bluffton photographer checks a few of these boxes. She has a strong eye for design and great photos of her own. If she were brand new and booking only a handful of weddings a year, a builder could be a sensible place to start.

What a website builder does not tell you upfront

  • Your time has a real cost. Learning the platform, picking a template, writing the copy, finding photos, and getting the layout to actually look right takes real hours, often 20 or more for a proper multi-page site. If your time is worth even $50 an hour running your actual business, that is $1,000 or more in time you did not put a price tag on.
  • You are on their platform, not your own. Your site lives inside Wix's or Squarespace's system. If you ever want to move to something else, or the platform changes its pricing or features, you are stuck rebuilding from scratch. A professionally built custom site is yours outright.
  • Templates look like templates. Thousands of other businesses, sometimes direct competitors, are using the exact same layout. It can work fine for a simple presence, but it will not make your business look distinct.
  • Speed and SEO take real effort to get right. Builder platforms often load a lot of code to support every possible feature, even ones your site is not using. That can mean a slower site than a lean, custom build, which matters both for visitors and for Google's Core Web Vitals.

What moving away really looks like

The "stuck on their platform" point is worth a closer look, because most people only find out about it when they try to leave.

Wix explains this plainly in its own help center. Wix is a software service, so "your site must run on Wix's servers." You cannot take your Wix site and host it somewhere else.

To be fair, Wix also says the content you build on Wix belongs to you, and you can buy and manage your domain name with another company. So your words and photos are yours.

The design and the way the site works stay behind if you leave.

Wix also says it is not possible to switch to a different template for a site you already created. If you get tired of your design in two years, the fix is to start a new site and move your content over by hand.

Squarespace lets you export some content as a file made for WordPress.

Its help center is honest that "not everything will export." Portfolio pages, store pages, video blocks, product blocks, style settings, and custom CSS are all on its list of things that will not export, and only one blog page can be exported.

For our wedding photographer, that matters a lot. Her portfolio pages are the heart of her site, and they would not come along.

None of this means you should never use a builder. It means you should go in knowing that the site is rented, and plan on a rebuild if you ever outgrow it.

The costs that show up later

The monthly fee is only part of what you pay. Before you sign up, look for these on the builder's own pricing page:

  • The regular price after any sale. Many plans show a discount for paying a full year upfront. Check what you will pay at renewal.
  • Domain renewal. Squarespace says annual plans include one year of free domain registration, and after that the domain renews at its standard rate. Wix has a similar one-year domain voucher on most yearly plans.
  • Transaction fees. Squarespace's lowest plan adds a 2% online store transaction fee on top of card processing, and higher plans drop that to 0%. If the photographer wants to sell prints or collect deposits online, that fee comes out of every sale.
  • Upgrades for features you need. Booking, bigger storage for photo galleries, and more team members are often on higher plans.
  • Your own time, every year. A builder site still needs someone to update prices, swap photos, and fix things that look wrong on a phone.

Add it up over three years, not just the first month. Our guide on how much a small business website costs in 2026 walks through that math with real numbers.

Speed and SEO on a builder: what to check

A builder site can show up on Google. What matters is the pages themselves: whether they are useful, load fast, and work well on a phone.

Google says good Core Web Vitals line up with what its core ranking systems seek to reward.

Google's own starter guide says that if you use a content management system, "you might not need to do anything technical to your titles," beyond writing good ones. So the basics are within reach on a builder.

You just have to do them.

Here is what to check, whether you build it yourself or hire someone:

  1. Run PageSpeed Insights. It is Google's free tool. Paste in your homepage and look at the mobile results first.
  2. Look at the three Core Web Vitals. Google says to aim for Largest Contentful Paint (how fast the main content shows up) within 2.5 seconds, Interaction to Next Paint (how fast the page reacts to a tap) under 200 milliseconds, and Cumulative Layout Shift (how much the page jumps around) under 0.1.
  3. Shrink your photos before you upload them. This is the big one for a photographer. A full-size image straight from a camera is far bigger than a web page needs. Export web-sized copies first, and do not stack twenty large photos on the homepage.
  4. Write a real page title and description for every page. "Wedding Photographer in Bluffton, Indiana" tells Google and couples exactly what the page is. "Home" tells them nothing.
  5. Describe your images. Google's starter guide says you can add a short description of an image with the alt attribute, and many builders give you a box for it when you upload. It also helps people who use screen readers. Our guide to website accessibility for small businesses covers what else to check.
  6. Give each service its own page. Weddings, engagement sessions, and elopements are different searches. One page trying to cover all of them usually ranks for none of them.

If your builder site scores poorly after all that, the template or the platform may be the limit. That is usually the point where people start asking about hiring help.

What hiring a professional actually gets you

A professional builds around your actual business, your brand, your real photos, and how your customers actually search for you. You skip the one-size-fits-all template.

You also get someone who already knows the technical side: fast load times, mobile usability, and search visibility built in from day one instead of something you have to figure out later.

The tradeoff is a real upfront cost and a build timeline, usually a few weeks rather than a weekend.

For the Bluffton photographer, a good professional would ask questions a template never will. What do couples search for before they book? Do most of them find her on a phone?

Which weddings does she want more of? Then the site gets built to answer those people, with her photos loading fast and a clear way to check her date and send an inquiry.

A professional also takes the fiddly work off your plate. You are not the designer, the writer, the tech support, and the photographer all at once. You still run your business, and someone else makes sure the site does its job.

What a good professional should hand you

"Yours outright" should mean something you can check. Before you hire a web designer, make sure you will get:

  • Your domain name registered in your name, with your own login, even if they help manage it.
  • The login details for your hosting, your site's editor (if it has one), and any accounts they set up for you.
  • A copy of the site's code and files, or a clear written answer about where they live and how you can get them.
  • A plain answer about who fixes things, how fast, and what it costs after launch.
  • Your Google Business Profile and analytics in your own account, with the designer added as a helper, not the owner.

If a company will not agree to these, that is a warning sign no matter how nice their portfolio looks. Our guide on how to choose a web design company has more to look for.

What a professional cannot do for you

Hiring help does not mean you are hands off. The best website in the world still needs you to supply what only you have.

For our photographer, that is her best photos from real weddings, a few reviews from happy couples, her packages, and the area she covers. A designer can make those look great and load fast.

They cannot make them up, and they should never try.

Be ready to spend a few hours on this at the start. It is a lot less than the 20 or more hours of doing it all yourself, and it is time spent on the part you know best.

Wix vs Squarespace: if you do build it yourself

If you have decided a DIY website is right for now, the Wix vs Squarespace choice matters less than people think. Both are rented, all-in-one platforms. Both host your site for you, give you templates, and charge a monthly fee.

Both have the moving-away limits we covered above.

A few practical ways to decide between them:

  • Try both. Use the Squarespace trial and the Wix free plan. Build the same simple homepage in each. Pick the editor you actually enjoy using, because you will be in it for years.
  • Check the template you want on a phone. Open the demo on your own phone, on mobile data. If it feels slow or cramped there, it will feel that way for your customers too.
  • Read the export and template rules before you start. Know now what you can and cannot take with you later.
  • Compare the plan you will really need, not the cheapest one. If you want online booking or to sell prints, find which plan includes it on each pricing page.

A DIY website checklist before you publish

Before you hit publish on a builder site, go through this list:

  1. Connect your own domain name. A builder's free address does not look like a real business.
  2. Make your phone number tap-to-call and put a clear button near the top of the homepage, like "Check My Date".
  3. Give every page its own title and description with your service and your town.
  4. Shrink every photo before uploading, then run PageSpeed Insights on mobile.
  5. Add alt text to your images.
  6. Put your real name, service area, and a few real reviews on the site.
  7. Send a test message through your contact form and make sure it arrives.
  8. Ask a friend to find your prices and contact you using only their phone.

If you want a second set of eyes after you publish, our free SEO audit shows where your site stands on speed and mobile use.

How to actually decide

Ask yourself three honest questions:

  1. Do I have 20+ hours to spend building this myself, and do I actually enjoy that kind of work? If not, your time is worth more spent running your business.
  2. Does how my website looks and performs matter to how customers judge my business? A generic template works fine for some businesses. For others, especially anywhere trust and first impressions matter, it works against you.
  3. Do I want to own my site outright, or am I fine being tied to a platform? There is no wrong answer here, just an honest tradeoff.

Now run the Bluffton photographer through them. She has little free time during wedding season, so question one points toward hiring help. Question two is a clear yes.

Couples are hiring her for how things look, and her website is the first sample of her work they see. On question three, her portfolio pages would not export from Squarespace, so she would want a site she can keep.

For her, hiring a professional is the better fit. A brand-new photographer with a light schedule and a small budget might answer all three the other way, and a builder would be fine for a first year.

Questions to ask if you hire a web designer

If you go the professional route, ask these before you sign anything:

  • Who will actually build my site, and can I see sites they built for businesses like mine?
  • Will my site be fast on a phone? How will you test it?
  • Will the domain, the hosting account, and the files be in my name?
  • What is included in the price, and what costs extra?
  • How long will it take, and what do you need from me to stay on schedule?
  • Who do I call when something breaks after launch, and what does that cost?
  • Is the site set up for Google from the start, with page titles, descriptions, and image alt text?

A good designer will be glad you asked. For a deeper look at how a site is built underneath, read WordPress vs a custom-coded website.

If you are weighing a ready-made design against one made just for you, our guide to custom web design vs templates covers that choice.

A middle path exists

You do not have to choose between "learn it all yourself" and "pay agency prices." Our Site Builder builds a real, custom-coded website around your actual business, with a preview usually ready the same day for a small site, built from your details instead of a template with your logo swapped in, starting at $599.

See the full web design and development pricing for every option, no guessing required.

Here is how our prices work. Web Presence is $599 for 2 pages. Business Website is $1,299 for 4 pages.

Blog Website is $1,799 for 4 pages plus a blog. E-Commerce is $3,499 for 5 pages plus 20 product pages, with a cart and Stripe checkout.

Each one is a one-time price, and hosting is $19 a month if we host the site.

I hand-coded my first websites in the early 1990s, and BuzFind has been helping small businesses since 2004, from Portland, Indiana. The advice I give is the same whether you hire us or not.

Know what you want your website to do. Count your time as a real cost. Make sure you own what you pay for.

And whichever path you pick, test the finished site on your own phone, the way a customer would, before you call it done.

About the author

Al A.

Founder, BuzFind

Al founded BuzFind in 2004 and has run it ever since. He has worked with computers since the mid-1980s and built his first websites in the early 1990s, then moved into SEO as small business owners kept asking how to get found on Google.

He has worked in SEO since before Google existed, and he follows Google's own SEO and web design guidelines. He keeps his skills up to date as search changes, and today he runs BuzFind from Portland, Indiana.

More about Al and BuzFind

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